Q1. What is the Minimum Order Amount?
Minimum order is at $500.
Q2. What is the order cut off time?
Orders that are submitted by 12:00PM will be delivered on the second working day. Otherwise, if your order (for any area with road access) is submitted by 4:00 PM then it can be delivered on the third working day following the date of order.
Note: No deliveries on Sundays, Public Holidays or during black rain storms.
Q3. When can I order?
You can order online 24/7.
Q4. Do you sell by the pack or by weight?
We sell by the pack and show you the price per kilo in the shop front as well.
Q5. Will I receive the exact weight/size of the item ordered?
You should expect up to 10% variance either side – generally though, you’ll come out on top.
Q6. Can I request cuts or products that are not shown on the website?
Yes, contact our sales representative and we will see if we can help you.
Q7. How can I pay for my goods?
We accept Visa, Mastercard and PayPal.
Q8. Will my credit card be billed in Hong Kong dollars?
Q9. Will I receive a receipt for my purchase?
Yes – we will certainly email your invoice to you after your order has been made.
Q10. How can I make my order?
Starting making your orders by visiting HERE
Q11. How to get my order history?
Please go to “My- Account” on the top right hand corner or click here.